Privacy Policy

1. Introduction

At Biaggio, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or engage in business with our company.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

A. Personal Information

Name, company name, and job title
Contact information (such as email address, phone number, postal address)
Payment or billing details (for business transactions only)
Any information voluntarily provided through inquiries, forms, or communications

B. Non-Personal / Technical Information

IP address and browser type
Device information and operating system
Website usage data (pages visited, duration, referring links, etc.)
Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Responding to your inquiries or requests
Processing and fulfilling orders or business agreements
Managing customer relationships and communications
Sending updates, offers, or company news (only when consent is given)
Improving our website, services, and customer experience
Ensuring compliance with legal and regulatory obligations

We do not sell, rent, or trade your personal data with any third party.

4. Information Sharing

We may share information with trusted third parties only when necessary for:

Shipping and logistics providers for order delivery
Banking or payment processors to complete transactions
Legal or regulatory authorities, if required by law
Professional advisors such as auditors or consultants (under confidentiality agreements)

All third parties who process your data on our behalf are bound to keep it secure and use it only for the intended purpose.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or contractual obligations. When data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

Biaggio takes data security seriously. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive for the highest standards, no online transmission or storage system can be guaranteed to be 100% secure.

7. Cookies Policy

Our website may use cookies—small text files stored on your device—to improve your browsing experience. Cookies help us analyze website traffic, remember your preferences, and enhance functionality. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit some features of the website.

8. Your Rights

Depending on your location and applicable laws (such as GDPR for EU users), you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain types of processing
Request data portability

To exercise any of these rights, please contact us using the details below.

9. Links to Other Websites

Our website may contain links to external sites. Biaggio is not responsible for the privacy practices or content of other websites. We encourage you to review their privacy policies when visiting third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or technology. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website signifies your acceptance of these updates.